Refund Policy
Please review a product's platform, included files, compatibility, licensing, and delivery details before buying. Digital files may be accessible immediately after payment. Your refund rights depend on your location and applicable law; this page does not limit rights that cannot legally be excluded.
📩 How to Request Help or a Refund
If you encounter issues with your purchase, contact us at [email protected] within 14 days of purchase.
Please include the following in your request:- Your Order Number & Purchase Email
- Product Name
- A short description of the problem
- Relevant screenshots or error log messages
We will review whether the delivered item matches its listing, whether the supplied file is accessible, and whether a reported technical fault can be reproduced or resolved. We may first offer a working replacement or installation help where appropriate.
• Response Target: Within 12 to 24 hours
• Refund Processing: Approved refunds are issued to your original payment method within 3 to 7 business days.
📋 Refund Eligibility Rules
Due to the non-returnable nature of downloadable software, specific criteria determine refund eligibility:
⚠️ Important Trading & Performance Disclaimer
Trading losses or dissatisfaction with market performance do not establish a technical defect. No Expert Advisor (EA) or indicator guarantees profits or risk-free results. Market movements are inherently volatile and dependent on external economic factors beyond software functionality.Related Resources
Explore additional guidelines regarding software downloads and product setup.